| Issue ID | 1551986 |
| Internal NHTSA # | 11193092 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C350 |
| Model Year | 2012 |
| File date | 18/01/17 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall (#17v017) - my issue with this recall is the unacceptable timeliness in making the necessary repair. In january 2017, i was notified via a recall letter from mercedes that my car's front passenger-side air bag was affected by the takata inflator recall and i would be notified when a repair was available. To date (april 2019), this has not been remedied by mercedes and currently, per their website, there is no timeline on when this repair can be made. This is unacceptable in terms of the timeliness of completing this repair given the serious (and potentially deadly) nature of the flaw with the takata inflators should the air bag deploy. When i addressed my concerns regarding the delay in this repair with my local dealership, their advice was to avoid having a person ride in the front passenger seat - which is impractical and not always possible considering this is our family car. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN DIEGO, CA |
| VIN pattern | WDDGF5HBXCRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |